Contact Us

We'd love to hear from you! Get in touch with any questions, feedback, or concerns.

Email Us

support@matchup.com

We typically respond within 24 hours

Support Hours

Monday - Friday

9:00 AM - 6:00 PM EST


Frequently Asked Questions

If you encounter any inappropriate behavior, harassment, or safety concerns, please contact us immediately with details. We take all reports seriously and will investigate promptly.

You can delete your profile at any time by going to your profile page and selecting the "Delete Profile" option. This will permanently remove your profile and all associated data. If you need assistance, please contact our support team.

Yes! You can update your profile information at any time. Simply go to your profile and click "Edit Profile" to update your age, location, bio, interests, or profile photo. Your changes will be saved immediately.

Our matching system is simple and straightforward. Browse profiles on the Discover page and like the ones that interest you, or pass if you're not interested. When someone you liked also likes you back, it's a mutual match! You'll be automatically notified and redirected to your Matches page where you can see all your connections.

Yes! You can review all the profiles you've liked by visiting the "Liked Profiles" page from the navigation menu. This allows you to revisit profiles you've shown interest in. Profiles you've passed on will not appear in your discover feed again.